Ordering Information

Visa, MasterCard, American Express, Discover
and Personal Checks Gladly Accepted !
VIA
 

Payment Options /Lay-Aways / Returns / Exchanges
 
Credit Card Orders: 
We process all orders through PayPal and only ship to the address you have registered as confirmed with PayPal as per PayPal's merchant protection policy. It is the customer's responsibility to make sure their shipping address is correct in their PayPal account.
Due to security issues, we have decided to accept Credit Cards through PayPal only and our customers will find it 100% secure and easy to use. We never see your information such as credit card numbers, making your transaction safer!
Unfortunately we are unable to accept phone orders, therefore all orders must be placed online.
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Once an order is received it is immediately sent for processing, therefore we can not cancel an order once it has been processed.

Online Ordering Security and Safety:
We have many security features to prevent fraud.
Anyone trying to commit credit card fraud in any way will be investigated and prosecuted - this includes fraudulent charge backs. We work closely with PayPals fraud division as well as USPS and UPS to prevent fraud.
Orders over $200 will be shipped to confirmed addresses only and require signature confirmation for delivery. 

Your Credit Card statement will list the merchant for your order as 
PayPal/All Gone With the Wind Collectibles
Sales Tax:
State sales tax will be added for all orders shipped to Florida.

To Order by Mail:
Please email us with instructions for sending a check or money order. Your item(s) will be held for 7 days; if your payment has not arrived within 7 days, your order will be cancelled and the item(s)added back into stock for sale.
Mail Orders are not accepted from Outside the USA/Canada.

Personal Checks:
Payment can also be made with e-checks through PayPal, if you wish to use this option, please select 'Pay With PayPal' when checking out. Personal checks accepted from USA customers only: If you mail a personal check, your order will ship when your check clears, which is approx. 10-15 business days.

Lay-Aways:
Orders over $300 may be put on Lay-Away for a 60 day (two month) period.  A Minimum of 1/2 must be paid at the time of the order, the balance must be paid within 60 days from 1st payment date.
Items will be held for 10 days from the day you request a lay-away in order for your first payment to be received if paying by check or money order. If a lay-away order is not paid in full within 65 days, all monies paid will be forfeited and the lay-away will be cancelled and items resold.

Returns/Exchanges:
All collectibles are sold 'as-is.' Exchanges only. Sorry, no refunds. Exchanges are approved for defective or incorrect items ONLY. No returns/exchanges on Sale items. ALL exchanges MUST be approved within 7 days of receipt of order. If an item is sent back without prior authorization, the package will be refused. If a return is approved, you will be given an authorization number which must accompany the returned merchandise.
NO refunds/exchanges will be made after 14 days. No insurance claims will be handled after 15 days. If an exchange is approved in any other case, it will be for items of same value minus a 20% restocking fee. All Shipping charges for returns and to ship the new item are the buyers responsibility.
Exchanges will not be granted if we have not received the item back within 14 days of original delivery date.
Merchandise must be returned in original condition in original box shipped via UPS or USPS insured. A return shipping address will be provided with return authorization number. We will refund shipping charges only if you received the wrong item, un which case shipping charges will be refunded for actual cost of shipping only, not any packing fees as the item must be returned in the same box it was originally shipped in.

If Your Order Arrives Damaged:
If your order arrives damaged or broken: You must save all packing material, box and labels. A claim will be filed with the appropriate carrier. When the claim is approved and paid, we will ship a replacement item (if available) or issue a refund. A replacement item WILL be sent if we can provide one.
The claim process can take weeks, so please contact US - NOT PayPal - within 3 business days of any damage or problems with your order so we may handle it in the fastest way possible. You MUST save ALL original packing to turn over to the carrier, if you fail to do so, they will not approve the claim and we will not be held liable for the replacement of your item or a refund.

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By placing an order with AllGWTW.com, buyer agrees 
to all Terms of Sale and acknowledges that all sales are final.